Your director of operations should be talking with other departments.
Does your director of operations understand your sales department? Within your team, have you ever heard someone say, “Well that’s for the sales side.”
If so, that’s crazy. The last time I checked, our organizational model is not designed to have sides or divisions. Your team should be unified, and all departments should be speaking with each other.
Here’s a question to think about: How is a director of operations supposed to oversee, build, and improve a scaled experience for your clients and agents if they haven’t even been out in the field?
Some directors of operations are actively in production or have been in active production. Our course, The Perfect Operation Team, equips your operations leadership to deeply understand all facets of your business. We empower them to be the glue that holds the business together while ensuring that their department’s contribution generates its share of production through referrals and buys back time for you and your agents.
If you have any questions, reach out to me by phone or email. I look forward to hearing from you.
