Here’s how we can help take your admin staff to the next level.
Has your transaction manager ever had to input a listing, or has your listing manager not been clear on the contract-to-close process? Do you have a director of operations who hasn’t done that either? It happens way more than I like to hear about.
What do you do if team members go on vacation or have to take medical leave? The first thing your team needs to understand is the definition of clarity. The second thing they need is training around the importance of having a full cross-trained operation. An exemplary operations leader can take over any role of the operation when the chair needs to be filled, be that for the short or long term.
“ The first thing your team needs to understand is the definition of clarity. ”
Let us coach your team with the Perfect Operations group coaching program that just launched on April 7. We’re spending six weeks on each of these roles:
- Transaction manager
- Listing manager
- Director of operations
We’ll not only teach them to earn the right as they grow within the business, but we’ll also go over clear job descriptions and the detailed systems and checklists that deliver a great client experience. We’ll also help them set up their 411 based on a GPS to help them understand whether they’re winning or losing on a weekly basis.
Sign up today, and let’s take the heavy lifting off of you and teach your team the right way. If you have any questions for me, don’t hesitate to reach out via phone or email. I look forward to hearing from you soon.
